Prime Minister Imran Khan lamented that Pakistan had failed to do away with the elitist mindset inherited from the British rulers.
The PM made the remarks while addressing a ceremony held to mark the two-year anniversary of the Pakistan Citizens Portal.
PM Khan while lauding the portal for touching 3 million registration mark within two years, urged more people to use the forum for their empowerment as well as officers’ accountability.
“I want more people to use it (Citizen Portal). We will strengthen it further for it being the best method to register citizens’ complaints. As prime minister, it is also easy for me to know which minister or department is working well and which bureaucrat is performing badly,” he said.
Since its launch on October 28, 2018, around 3 million people registered themselves at the portal, reported 2.7 million complaints, out of which 2.5 million were resolved.
The prime minister said the portal would also help the government know the issues in administration as well as the good and bad performing ministries and departments.
He said it would also make it easier to enforce carrot and stick policy and decide the promotion, incentives and even removal of the bureaucrat from their services because the new civil service rules provided for termination of the corrupt or bad performing officers.
Appreciating the performance of Prime Minister’s Delivery Unit (PMDU) Incharge Adil Safi and his team, the prime minister said the portal would change the public mindset besides their empowerment.
Exemplifying the highly empowered western people and service delivery of their governments, the prime minister said the Madina State also gave the very concept of people’s empowerment and public service.
He said since the beginning, the country could not do away with the elitist mindset inherited from the British rulers. Exemplifying the highly empowered western people and service delivery of their governments, the prime minister said the Madina State also gave the very concept of people’s empowerment and public service.
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