Many services from Alphabet Inc, including YouTube, Gmail and Google Drive, were down for thousands of users across the globe on Monday.
The company’s video platform did not load for users and had an error message: “Something went wrong…”.
According to outage monitoring website DownDetector, more than 12,000 YouTube users were affected in various parts of the world, including the United States, Britain and India.
Despite the widespread outage, Google’s service dashboard initially showed no errors – before switching to red status across all services, BBC reported.
“We’re aware of a problem with Gmail affecting a majority of users. The affected users are unable to access Gmail,” the statement said, with the word “Gmail” replaced by other services.
The cause of the problem is unclear. However, during it, users were still able to access the websites’ landing pages in “incognito mode”, which does not store a log of the users’ browsing activity.